Company Guidelines

Satisfied customers are our maxim, a long-term partnership of trust
with customers and suppliers, the goal!

This we achieve in particular through the maintenance and continuous improvement of quality, delivery performance, reliability and flexibility.

By cost-action and a global supplier network, we offer an attractive price-performance ratio and thereby ensure our competitiveness.

As a certified company, we are committed exclusively with selected, certified suppliers to work together. In terms of product quality, there is no compromise for us.

An average delivery reliability of 98% is an incentive for us to be even better.
With a modern infrastructure, we ensure the highest level of delivery service for our customers in the future.

With a nearly 80 year history we have the necessary experience and know-how to be the best in our core business. We are aware of this strength and build consistently on it.

With our human resources development plan "ILAGOŽ" we train our staff continuously and thereby also ensure the continuous business development.

In addition to these pillars of our corporate policy, we are always aware that our employees are our most valuable asset of our company. Therefore, we consider ourselves both internally and in dealing with our customers and suppliers to conduct the following guiding principles:

  • We provide an active contribution to the continuous improvement of performance and quality
  • We take responsibility for the development of the team and the organisation
  • We support, encourage and motivate each other
  • We communicate clearly, honestly and openly and make a climate of trust
  • We learn from our mistakes
  • We are dismayed by relevant and constructive and are open to such criticism
  • We accept and respect one another appreciative

We know that together our motivation, our identification with the task and the company and our ability as a team, ultimately will benefit our customers at the best.